You can charge your power bank via the micro USB charging port found on the device. This is located on the top of the C10, C15, Qi5, Qi10, PowerUp 2, PowerUp 4 and Ultra Fast20 power banks and on the right side on Powerlife 1, 2 and Slim. It is located on the base on Powerlife 3. Simply insert the micro USB cable (supplied in the packaging) and connect to a USB mains charger or a USB port on a laptop. 

The Ultra Fast20 can also be charged using the Type C port located on the top of the power bank.

The capacity is measured in mAh (milliamp Hours) which can be found on the back of your power bank. Generally the higher the mAh, the longer the battery life. 

Your Powerlife power bank should come pre-charged ready for use, however you will eventually need to recharge it.

The charge time will vary depending on the power bank capacity and the power output of your charger. Below are approximate time indications based on using a 2.4A USB mains charger. 

5000 mAh power bank -  approximately 3 hours to fully charge

10000 mAh power bank - approximately 6 hours to fully charge

15000 mAh power bank - approximately 9 hours to fully charge 

20000 mAh power bank - approximately 12 hours to fully charge 

You can charge the Ultra Fast20 power bank using a Type C cable. If you are using a 18W Power Delivery (PD) source you can charge this at the below rate:

20000 mAh UltraFast20 - approximately 4 hours to fully charge 

The battery indicator on your power bank will flash while being charged:

PowerUp2, PowerUp 4, Powerlife 1 and Powerlife 2 have a 4 level battery indicator. Each LED will flash until all 4 LEDs are lit. 

Powerlife 3 has a digital LCD display, this will show the charging status displaying the word 'IN' to indicate that it is charging and the current battery level as a percentage. 

Powerlife Slim has a single battery indicator which will flash red until it is fully charged.

C10 / C15 / Qi5 / Qi10 / Ultra Fast20 power banks have a digital LCD display that shows the current battery level as a percentage. While the power bank is charging up, the power level indicator display will flash. Once it reaches 100 it is fully charged (100%).

First turn the power bank on, this will show how much charge is remaining.

The LED indicator on the battery display panel will be red, place you Qi compatible phone or other device on top of the power bank.

The LED indicator will change to green when the power bank is charging your device.

For small devices such as phones you can use the protective pouch included to keep the power bank and device together while charging. This can be tucked away neatly in a pocket or a bag to charge on the go. 

The battery indicator will turn blue when your phone is being charged. 

'Quick Charge' is available with the C10 , C15 and Ultra Fast20 power banks.
Check the device you want to charge and the cable you are using are 'Quick Charge' compatible. Plug your cable into the blue USB socket of the power bank. This will allow you to charge your QC 3.0 compatible devices faster.

With the Ultra Fast20 you can also charge any Type C or Lightning device with 18W PD (PowerDeliver) using the type C output and a suitable charging cable.

Yes, all MIXX power banks have a 2 year warranty that is valid from the day you purchase.

To use fast charging with your ChargePad, ChargeSpot or ChargeSpot Duo wireless charger, make sure that your phone, cable and mains wall charger are all compatible with Quick Charge 2.0 or higher. We advise checking with the relevant user guides for your phone if you are unsure.

Make sure your phone is placed flat against the surface of the ChargePad, ChargeSpot or ChargeSpot Duo and that the devices are the correct way up. If you are using a very thick case with your phone, or one that is magnetically shielding, remove it before using the wireless charger.

If your phone does not support Qi charging, it will not charge using the ChargePad, ChargeSpot or the ChargeSpot Duo.

In the first instance, check if your device is compatible with Qi wireless charging. If so, check that your phone is positioned so that the wireless charging transmitter and receiver are lined up correctly.

If the LED flashes blue, something is obstructing the signal being transmitted between the wireless charger and the phone. If your phone has a metal case or plate used for magnetic holders, you may need to remove this.

The complete list of countries can be found here.

The power bank holds 4000 mAh and will take approximately 2.5 hours to fully charge. The Charge level indicator lights will gradually light up as the power bank charges up. Once all four lights are on, the power bank is fully charged.

The US plug is built into the FLX Charge travel charger, so there is no need for an additional adapter. Flip the two prongs outwards away from the body of the charger to use the charger with a US-style power outlet.

Yes, you can use the built in micro USB / Lightning cable and the USB port on the charger to charge two devices at once. Please note that the charging speed may be reduced when using both charging outlets.

To use fast charging with the ChargeStand wireless charger, make sure that your phone, cable and mains wall charger are all compatible with Quick Charge 2.0 or higher. We advise checking with the relevant user guides for your phone if you are unsure.

Make sure your phone is placed against the surface of the ChargeStand. If you are using a very thick case with your phone, or one that is magnetically shielding, remove it before using the ChargeStand.

If your phone does not support Qi charging, it will not charge using the ChargeStand.

In the first instance, check if your device is compatible with Qi wireless charging. If so, check that your phone is positioned so that the wireless charging transmitter and receiver are lined up correctly.

If the LED remains red, something is obstructing the signal being transmitted between the ChargeStand and the phone. If your phone has a metal case or plate used for magnetic holders, you may need to remove this.

The ChargeStand will enter standby mode whenever your phone is removed, the LED light will turn red to indicate this.

To use fast charging your phone, cable and car charger must all be compatible with Quick Charge 2.0 or higher. We advise checking with the relevant user guides for your phone if you are unsure.The DashCharge car mount will intelligently detect if your smartphone supports fast charging. It will also supply the optimum power.

Your DashCharge kit will come with a cable and QC 3.0 car charger. Insert the cable into the DashCharge car mount and plug the USB connector into the car charger. The QC 3.0 car charger will need to be plugged into your car lighter socket and the engine should be running in order for the DashCharge to start charging wirelessly. 

Make sure your phone is placed against the charging surface of the DashCharge. If you are using a very thick case with your phone, or one that is magnetically shielding, remove it before using the wireless charger.

If your phone does not support Qi charging, it will not charge using the DashCharge car mount.

In the first instance, check if your phone is compatible with Qi wireless charging. If so, check that your phone is positioned so that the wireless charging transmitter and receiver are lined up correctly.

If the LED flashes blue, something is obstructing the signal being transmitted between the wireless charger and the phone. If your phone has a metal case or plate used for magnetic holders, you may need to remove this.

Check that your wireless charger is plugged in and switched on. 

When the ChargeCase senses a wireless charging signal a blue LED will light up on the frosted bumper of the charging case.

If your phone does not show as charging, check that the Lightning connector on the ChargeCase has been correctly inserted into your iPhone 6 / 6 Plus or 7 / 7 Plus and ensure the centre of the phone case is placed flat on the surface of the wireless charger and lined up correctly.

Fully insert the Micro SD card (not included) into the Micro SD slot, ensuring the card is correctly orientated (if it does not fully insert please turn the SD card over and try again). Do not use force to insert the SD card. We advise using a known brand SD card as unbranded cards cannot be guaranteed to work correctly with the camera.

Using a fingernail press on the battery door latch to open the door. Insert the battery while observing the + /- symbols and arrows inside the battery door to position the battery correctly. Close the battery door. To remove the battery open the door latch and take the battery out.

The AC10 action camera will take approximately 2 hours to fully charge.
Charge the camera using the Micro USB cable supplied. Attach the cable to a suitable USB wall charger, power outlet or computer. It is recommended to use a wall charger for optimum charging speed. It is not necessary to turn on the camera whilst charging however, the camera may be used and recordings can be made whilst it is charging.

Short press the Power / Mode button to cycle through the following options:
VIDEO MODE / STILL PHOTO MODE / PLAYBACK MODE / MENU

First install the 'GoPlus Cam' App from your Android or Apple smart devices’ App store. This App lets you control your camera remotely. Features include full camera control, live preview, photo playback, selecting and sharing content and much more. After installing the App, select one of the recording modes (Video or Photo) and press the UP / Wi-Fi button.The camera will display a Wi-Fi logo and then change to confirm the SSID and a password to connect your phone to. Enter the Wi-Fi settings on your Android orApple smart device and connect it to the Cameras Wi-Fi SSID. Enter the password shown on the camera screen. Open the GoPlus Cam App on your smart device.

When correctly secured in the waterproof housing the camera is water resistant up to 30m.

Make sure your Bluetooth is turned on. Download and install the SMART-TIME App on to your smartphone. This can be downloaded from the Apple App or Google Play store.

After installing the App, follow the on-screen instructions to sign up for an account.

Follow the on-screen instructions to connect your F1 Fitness Tracker or F2 Smart Watch to your mobile device, this is not done in the Bluetooth menu of the device but through the SMART-TIME App.

Note: the F1 Fitness Tracker will be called ‘B3C’ in the app.

You can only connect your watch to one device at a time, if you are trying to connect to a new device you will first have to remove your watch from the other device. Check that your device is updated to Android 5.0 or iOS 11.0 or later.

iOS device users should go to their Bluetooth settings, unpair or forget this device and pair it again.

Open the SMART-TIME App on your phone, select ‘Device’ and then choose ‘Add Device’.

DO NOT PAIR WITH THE FITNESS TRACKER IN YOUR BLUETOOTH SETTINGS - if you have already done this, please go to your Bluetooth settings and choose ‘unpair’ or ‘forget’ the connection to your F1 Fitness Tracker or F2 Smart Watch. It is important to pair through the SMART-TIME App otherwise you may not be able to synchronise your data with the F1 or F2.

For the F1, select ‘B3C’ from the Bluetooth list on the App. The watch will show a paring notification. Click to confirm pairing – you will then seethe Bluetooth icon on the top right of the watch or in the quick setting page (slide down page) turns to Blue, then Bluetooth is connected.

You will then be asked to confirm the connection on your watch.

Your watch will take about 2 hours to fully charge. Once fully charged you will see a ‘full battery’ icon appear on the screen.

F1: Push the module, through the strap, from behind the touch button and remove from the strap. There will be an attached USB connector, this can be plugged into most USB wall plugs, laptops or computers.

F2: Connect the magnetic USB charge cable supplied to the charge contact points at the back of the watch. If the cable is not automatically connecting rotate the watch 180 degrees, as the cable will only work in the correct orientation. The supplied cable can be plugged into a suitable USB plug, computer or laptop.

If your smart watch is not showing a heart rate reading then the data will appear as a dotted line.

Please check you are wearing the watch correctly and that the strap is not too loose or too tight. The watch strap should ideally sit back one finger width from your wrist. Not too high and not too low on your wrist or arm. After adjusting the watch please do the following:

1.    Tap the heart rate icon on your watch to obtain a manual reading
2.    Check the heart rate monitor feature is turned on in the SMART-TIME Pro App.